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5 Tips for Getting Electrical Work Done Right: an Interview with Ader Viloria of Helping Hands Electric, LLC

By Ader Viloria

Tell us a little bit about your experience, company history and the services you offer.

Helping Hands Electric, LLC is family-owned and operated in Madison, WI.

Since opening in 2005, we've treated every customer like they were a part of our family. Other companies may offer similar services, but our services come with a personal touch.

Our mission is to give our customers honest, reliable, professional service and to make Helping Hands Electric your contractor of choice.

We take special care to understand the unique needs of our clients to design custom solutions that exceed expectations.

At Helping Hands Electric, LLC, we take care to provide our customers high quality services personalized for their unique needs. We are available to take your order 24 hours a day, 7 days a week.

We have a variety of services including:

  • Carbon Monoxide Detector Installation
  • Central Air Conditioning
  • Commercial Electrical Services
  • Electrical Service Upgrades
  • Electrical Troubleshooting & Repair
  • Exterior Lighting
  • Furnace Wiring
  • Garage and Outdoor Building Wiring
  • Inspections & Code Corrections
  • Interior Lighting
  • New Construction/Remodeling
  • Office Lighting
  • Retrofits and Lighting Upgrades
  • Parking Lot Lighting
  • Recessed Lighting
  • Residential Electrical Services
  • Retail Lighting
  • Smoke Detector Installation
  • Track Lighting

What are two or three of the most common electrical issues you've seen in the Madison area?

Outdated electrical panels like Federal pacific orWadsworth are usually some of our most common service request by home owners.

We also encounter a lot of non-grounded electrical outlets or two prong outlets, overloaded circuits and code violations. We see many older homes that still have knob tube wiring. We see non-GFCI (ground fault circuit interrupter) outlets present in kitchens, bathrooms and unfinished areas.

GFCI (ground fault circuit interrupter) is a device that shuts off an electric circuit when it detects that current is flowing along an unintended path, possibly through water or through a person. It is used to reduce the risk of electric shock.

When is it a good idea for homeowners to consult a licensed electrician?

In our experience it is beneficial to consult a licensed electrician before embarking on any electrical repairs or modifications. This is because faulty electrical work can potentially create a hazardous situation. Electricians are trained professionals and they must meet National standards Codes and obey important safety laws. We have seen several homeowners without the proper training attempt to do repairs and for the majority of them the outcome has caused them to call on us to mend issues. This in the long run ends up costing them more money and time and puts their family and themselves at a big safety risk.

What qualifications should people look for before hiring an electrician?

We suggest that clients check on the electrical contractor's license by going to the Wisconsin Department of Safety and Professional Services Credential/Licensing Search (https://app.wi.gov/licensesearch).

They should also check to see if the contractor is properly insured and bonded. Finally it wouldn't hurt to check on references from previous clients and jobs.

How are the service contract and fee typically set up?

We typically like to estimate all the jobs that we do. For service calls, troubleshooting or small repair work, we charge a flat rate. Rates increase during weekends, with after hours and emergency jobs.

What important tip about electrical maintenance and safety would you give to Madison home buyers?

It's a good idea to have a qualified electrician perform an electrical inspection to make sure your new home is up to today's code and will be able to meet today's demands. Make sure to test GFCI outlets and smoke alarms on regular basics to make sure they are working properly.

When it comes to electrical, once it is installed properly it is usually very little maintenance to be done and the work is set for many years.

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Phone: info@helpinghandselectric.com

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